A laptop displaying a webpage with the text 'I design and develop experiences that make people's lives simple.' is placed on a wooden table. It is set in an outdoor seating area with white furniture and greenery in the background. The setting appears to be calm and conducive to work or relaxation.

Effective Date: 27 July 2026

1. Introduction

Welcome to Atharva Investments (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information that you share while using our website, digital platforms, and communication channels.

This Privacy Policy explains how Atharva Investments collects, uses, stores, processes, shares, and protects your information when you access our website, communicate with us, or use any of our services, including communications through Meta WhatsApp Official Business API, Google Rich Communication Services (RCS), email, SMS, telephone, or other digital channels.

This Privacy Policy has been prepared in accordance with:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Digital Personal Data Protection Act, 2023 (where applicable)
  • Meta Business Messaging Policy
  • WhatsApp Business Platform Terms
  • Google RCS Business Messaging Policies
  • Applicable Indian laws and regulatory requirements

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein.


2. Information We Collect

Atharva Investments collects only the information necessary to provide efficient, secure, and lawful services.

A. Personal Information

We may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Residential or Business Address
  • City and State
  • PIN Code
  • Date of Birth (where applicable)
  • Government-issued identification details (if legally required)
  • Investment-related information voluntarily provided
  • Customer preferences and communication history

B. Business Information

Where services are provided to businesses, we may collect:

  • Business Name
  • Business Address
  • GST Number (if applicable)
  • PAN Number (where required)
  • Authorized Representative Details
  • Business Contact Information

C. Device Information

When you visit our website, certain technical information may automatically be collected, including:

  • IP Address
  • Browser Type
  • Operating System
  • Device Type
  • Screen Resolution
  • Language Preferences
  • Date and Time of Access
  • Referral URLs
  • Website Usage Statistics

D. Cookies and Similar Technologies

Our website may use:

  • Essential Cookies
  • Functional Cookies
  • Performance Cookies
  • Analytics Cookies
  • Security Cookies
  • Session Cookies

These technologies help us improve website performance, enhance security, remember user preferences, and analyze website traffic.

Users can control cookie settings through their browser. Disabling cookies may affect certain website features.


E. Message Data

When communicating through WhatsApp Business API, Google RCS, SMS, email, or other channels, we may process:

  • Mobile Number
  • Message Content
  • Message Templates
  • Delivery Status
  • Read Receipts (where available)
  • Time and Date of Communication
  • Customer Responses
  • Support Requests
  • Attachments voluntarily shared

We do not access private messages outside our official communication channels.


3. Purpose of Data Collection

Atharva Investments collects information for legitimate business purposes, including:

  • Providing requested services
  • Responding to inquiries
  • Customer onboarding
  • Identity verification
  • Investment-related communication
  • Appointment scheduling
  • Customer support
  • Sending transactional notifications
  • Processing service requests
  • Improving website performance
  • Fraud prevention
  • Legal compliance
  • Internal reporting and analytics
  • Service quality improvement
  • Maintaining communication records
  • Sending updates regarding our services where permitted by law

We process only the minimum information necessary for these purposes.


4. Consent for WhatsApp & RCS Data Processing

Atharva Investments uses Meta WhatsApp Official Business API and Google Rich Communication Services (RCS) for secure customer communication.

By voluntarily sharing your mobile number or initiating communication with us through WhatsApp or RCS, you consent to receiving communications related to:

  • Customer support
  • Service confirmations
  • Appointment reminders
  • Verification requests
  • Transaction notifications
  • Service updates
  • Important business communications
  • Responses to customer inquiries

Where promotional communications are sent, they will be based on applicable consent requirements under Indian law and the policies of Meta and Google.

You may opt out of non-essential communications at any time by contacting us or following the opt-out instructions provided in the communication.


5. Legal Basis for Processing

Atharva Investments processes personal information based on one or more of the following lawful grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection against fraud
  • Legitimate business interests
  • Regulatory compliance
  • Customer support obligations
  • Protection of legal rights

We collect and process information only where there is a valid legal basis to do so.


6. How We Use Collected Data

Information collected by Atharva Investments may be used to:

  • Deliver requested services
  • Verify customer identity
  • Manage customer accounts
  • Improve customer experience
  • Provide technical support
  • Respond to inquiries
  • Process documentation
  • Maintain customer records
  • Communicate service-related updates
  • Improve website functionality
  • Monitor security
  • Prevent unauthorized activities
  • Detect fraudulent transactions
  • Maintain legal compliance
  • Conduct internal audits
  • Improve operational efficiency
  • Generate aggregated analytics that do not personally identify users

We do not sell or rent your personal information to third parties.


7. Data Retention & Deletion

Atharva Investments retains personal information only for as long as necessary to:

  • Provide requested services
  • Fulfill contractual obligations
  • Maintain business records
  • Resolve disputes
  • Comply with statutory requirements
  • Meet tax and accounting obligations
  • Satisfy regulatory requirements
  • Protect legal interests

When information is no longer required, it is securely deleted, anonymized, or destroyed using reasonable security practices.

Where deletion cannot occur immediately due to legal obligations, data will remain securely stored until deletion becomes legally permissible.


8. Data Sharing with Third Parties

Atharva Investments may share information only where necessary with trusted third parties, including:

  • Meta Platforms (WhatsApp Business Platform)
  • Google (RCS Business Messaging)
  • Telecom Service Providers
  • Cloud Hosting Providers
  • Payment Gateway Providers
  • IT Infrastructure Providers
  • Customer Relationship Management (CRM) Platforms
  • Analytics Service Providers
  • Government Authorities where legally required
  • Law Enforcement Agencies pursuant to lawful requests
  • Professional advisors including auditors and legal consultants

All such sharing is limited to the extent necessary for providing services, complying with legal obligations, or supporting our business operations. Wherever reasonably possible, third parties are required to maintain appropriate confidentiality and security standards.

Atharva Investments does not disclose personal information for unrelated commercial purposes without appropriate legal grounds or user consent where required.


9. Security Measures & Encryption

We implement reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Our security measures may include:

  • Secure server infrastructure
  • SSL/TLS encryption for website communications
  • Role-based access controls
  • Password-protected systems
  • Multi-factor authentication where applicable
  • Network monitoring and firewall protection
  • Regular software updates and security patches
  • Secure backup procedures
  • Employee confidentiality obligations
  • Restricted access to customer information based on business need